Meet Adrian, one of our Senior Support Analysts that help make up our valued Managed Services team at Centrered. Adrian has been with Centrered for over five years, proving to be an invaluable asset to the team since joining in 2018. As a seasoned Senior Support...
Meet Rey, our exceptional Sales Coordinator, who joined the Centrered team in December 2022. In this role, Rey handles a wide range of tasks, including managing client renewals, creating and managing orders, collaborating with distributors, and providing...
Meet Cody, one of our Client Success Managers who joined our Sales and Marketing Team six months ago. Cody works with our augmented clients to help them best utilise technology and our Managed Services teams in order to meet their business goals. This often makes...
Meet Daniel, one of our Support Analyst Team leaders who joined our Managed Services Team in Brisbane two months ago. Daniel’s role involves managing and leading his team of Support Analysts to provide IT support and services to partners of Centrered. ...
Meet Billy, one of our Junior Analysts in the Managed Services team. He helps to set up hardware for clients and assists with any IT issues they might have, both remotely and on-site. When it comes to IT tips, Billy believes that computers are like...
Meet Scott, one of our level 2 technicians in the shared services team. He solves IT issues for our clients through our service desk and on-site. The go-to solution for most devices is to turn the device off and on again, but Scott’s top IT-related tip is that it’s...
Meet Rachel, our newest Level 2 Technician who joined the Shared Services Team in Canberra six months ago. She’s responsible for solving IT issues for our partners, from user account issues to network security concerns and device login challenges. Often times,...
Will joined the Centrered family in February 2021 as a Shared Services Technician. He’s one of our friendly voices over the phone or on-site for our partners tackling IT issues and providing advice and solutions. Since starting with Centrered, Will has most...
Katerina (Kat) joined Centrered’s Shared Services Team in Canberra in January 2019. She helps our clients with their IT issues onsite and over the phone. She loves sharing a laugh with colleagues and learning new things. Her top IT-related tip is a good one for...
David has been a part of the Centrered team for almost five years. As a Senior Technician, his day-to-day includes ticket escalations, assisting the Technicians with jobs, working on projects, and taking the opportunity to hold informal teaching sessions wherever...