Meet Billy, one of our Junior Analysts in the Managed Services team. He helps to set up hardware for clients and assists with any IT issues they might have, both remotely and on-site. When it comes to IT tips, Billy believes that computers are like...
Meet Scott, one of our level 2 technicians in the shared services team. He solves IT issues for our clients through our service desk and on-site. The go-to solution for most devices is to turn the device off and on again, but Scott’s top IT-related tip is that it’s...
Meet Rachel, our newest Level 2 Technician who joined the Shared Services Team in Canberra six months ago. She’s responsible for solving IT issues for our partners, from user account issues to network security concerns and device login challenges. Often times,...
Will joined the Centrered family in February 2021 as a Shared Services Technician. He’s one of our friendly voices over the phone or on-site for our partners tackling IT issues and providing advice and solutions. Since starting with Centrered, Will has most...
Katerina (Kat) joined Centrered’s Shared Services Team in Canberra in January 2019. She helps our clients with their IT issues onsite and over the phone. She loves sharing a laugh with colleagues and learning new things. Her top IT-related tip is a good one for...
David has been a part of the Centrered team for almost five years. As a Senior Technician, his day-to-day includes ticket escalations, assisting the Technicians with jobs, working on projects, and taking the opportunity to hold informal teaching sessions wherever...
Evan joined the Canberra Centrered team in early 2021 as a Modern Workplace Analyst in the Professional Services Team. He consults with our partners to help modernise the ways their staff work and get the most out of their Microsoft 365 suite. Since joining...
Michelle has been working with Centrered as a Technician in our Shared Services Team for the past eight months, providing efficient IT support to clients, all while trying her best to make them smile on those days when IT gets a bit frustrating. The thing Michelle...
Ash is one of the newest members of our team, commencing his role as Head of Professional Services in mid-2021. He leads the Professional Services Team to deliver IT projects and services, enhancing our clients’ business operations to achieve their IT strategies. ...
Colin has been a part of the Centrered team for six months working in the Sales and Account Management team as their Sales Administrator. He does an amazing job preparing agreements for clients, updating sales budgets, creating client budgets and quotes, and being...